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Minimum Requirement:
The minimum Requirement requirement is that TCP ports 80/443 HTTP(S) are open. Some firewall/proxy rules only allow for SSL traffic over port 443. You will need to make sure that non-web traffic can also pass over this port and that WSS (Proxy HTTP 1.1) can be used. In addition, due to browser limitations, you should configure your proxy to not require HTTP Basic Authentication when accessing URL's and IP's listed in the whitelist further down.
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| IP | Description |
|---|---|
37.61.222.224/27 | Network Connectivity - FX DC Main |
146.0.229.160/27 | Network Connectivity - FX DC FailOver |
18.157.71.112/28 | Network Connectivity - Streaming - DE |
35.158.127.224/28 | Network Connectivity - Streaming - DE |
3.123.12.128/28 | Network Connectivity - Streaming - DE |
3.127.48.224/28 | Network Connectivity - Streaming - DE |
18.156.18.0/27 | Network Connectivity - Streaming - DE |
The following domains must be whitelisted in any case
| Domain | Description |
|---|---|
| flexperto.com | Platform - General connectivity |
| *.flexperto.com | Platform - General connectivity |
| *.*.flexperto.com | Platform - General connectivity |
| *.*.*.flexperto.com | Platform - General connectivity |
| ajax.googleapis.com/ajax/libs/jquery/* | CDN (Fonts, CSS, JS Libraries) |
| fonts.googleapis.com | CDN (Fonts, CSS, JS Libraries) |
| fonts.gstatic.com | CDN (Fonts, CSS, JS Libraries) |
| www.google.com/recaptcha/* | Frontend - Login Bot Challenge Protection |
| www.gstatic.com/recaptcha/* | Frontend - Login Bot Challenge Protection |
| *.opentok.com | Platform - Streaming connectivity |
| *.tokbox.com | Platform - Streaming connectivity |
The following IP’s should be additionally whitelisted, in case of communication via the Ireland DC is desired:
| IP | Description |
|---|---|
52.51.63.16/28 | Network Connectivity - Streaming - IRL |
52.213.63.176/28 | Network Connectivity - Streaming - IRL |
18.202.216.0/28 | Network Connectivity - Streaming - IRL |
3.248.234.48/28 | Network Connectivity - Streaming - IRL |
3.248.243.144/28 | Network Connectivity - Streaming - IRL |
3.248.244.96/27 | Network Connectivity - Streaming - IRL |
99.80.88.240/28 | Network Connectivity - Streaming - IRL |
The following IP’s should be additionally whitelisted, in case of global communication is desired:
| IP | Description |
|---|---|
all IPs included in https://whitelist.tokbox.com/whitelist.json | Platform - Global Streaming connectivity |
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- Desktop or Laptop Computer, Android Tablet or , Android Smartphone or iOS Device
- Processor: min 2 GHz Dual Core
- RAM: min 1 GB
- Webcam (integrated or external)
- Speakers (we recommend USB echo-canceling speakers for meeting room environments)
- Microphone (we recommend a headset with microphone for improved sound quality and privacy)
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- Google Chrome Version 72 +
- FireFox Version ESR 60 +
- Firefox Version 60+
- Internet Explorer 11 (Plugin required)
- Edge 17 (contained in Windows 10 April 2018 Update)
- on Android Chrome 67 +
- on Android Firefox 60 +
- Safari 11+
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| Info | ||
|---|---|---|
| ||
| Screensharing (broadcasting) doesn't work on mobile OS Systems. (Andriod and IOS ) Tokbox doesn't support this feature. | ||
| Info | ||
| ||
| Usage of flexperto on IE11 requires a Plugin Installation. The Platform will automatically attempt a Plugin installation for any user browsing our Meeting Room on IE11. This self-service Plugin installation requires admin level permissions on the client. In case your employees are not equipped with admin level permissions and you do operate a central software provisioning service for your clients, you can install the IE11 Plugin on machine level. The installers are: for 32 bit systems: https://static.opentok.com/webrtc/v2.16.3/plugin/OpenTokPluginMain_x32.msi for 64 bit systems: https://static.opentok.com/webrtc/v2.16.3/plugin/OpenTokPluginMain_x64.msi |
Operating System
The following Operating Systems are supported:
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